Shipping & Delivery Policy

Last updated: July 2026

Delivery Areas

We currently deliver within Pune and select surrounding areas. Enter your pincode at checkout to confirm availability in your area.

Delivery Timeframes

• Standard Delivery: 2-4 hours from order confirmation (subject to slot availability)
• Scheduled Delivery: Choose your preferred date and time slot at checkout

Delivery Charges

Delivery charges, if any, are shown at checkout based on your location and order value. Orders above a minimum order value may qualify for free delivery.

Packaging

All fresh products are packed in food-safe, insulated packaging to maintain temperature and freshness during transit.

Order Tracking

You will receive an SMS or WhatsApp update when your order is out for delivery.

Delivery Issues

If you experience a delivery issue, contact us immediately at support@chickenvicken.com or our helpline. For perishable items, please reach out within 24 hours of the expected delivery time.